Refund Policy

1. Introduction
At Brightssleds, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 7-day return policy subject to the terms and conditions outlined below.

2. Eligibility for Returns

• Items must be returned within 7 days of delivery.

• Products must be unused, undamaged, and in their original packaging with all accessories included.

• Proof of purchase (invoice or receipt) is required for all return requests.

3. Non-Returnable Items

• Custom or special-order items.

• Items that show signs of use, damage, or tampering.

• Clearance or final sale items (unless defective upon arrival).

4. Return Process

• To initiate a return, contact our customer service team at [Your Contact Information] with your order details.

• Once your return request is approved, you will receive instructions on how to ship the item back.

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item sent).

5. Refunds and Replacements

• Once the returned item is received and inspected, we will process a refund or replacement as per your preference.

• Refunds will be issued to the original payment method within [Number] business days after approval.

• If opting for a replacement, the new item will be dispatched as soon as the returned product is verified.

6. Damaged or Defective Items

• If you receive a damaged or defective item, notify us within 48 hours of delivery.

• We may request photos or other proof before processing the replacement or refund.

7. Amendments to the Return Policy

• Brightssleds reserves the right to modify this return policy at any time. Changes will be posted on our website and take effect immediately.

For further assistance, please contact us at