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Shipping Policy

1. Introduction
At Brightssleds, we aim to provide fast and reliable shipping services for all our customers. This Shipping Policy outlines our delivery procedures, timeframes, and associated costs.

2. Shipping Coverage

  • We ship across India to most pin codes.

  • Delivery to remote locations may take longer or be subject to availability.

3. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Shipping Methods and Timeframes

  • We partner with reliable courier services for secure and timely deliveries.

  • Estimated delivery times:

    • Metro cities: 3-5 business days

    • Non-metro cities: 5-7 business days

    • Remote areas: 7-10 business days

  • Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

5. Shipping Charges

  • Shipping costs vary based on the order value, weight, and delivery location.

  • Exact charges will be displayed at checkout before order confirmation.

  • Free shipping may be available for orders above a certain value, as per ongoing promotions.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your shipment using the provided link on our website or the courier partner’s website.

7. Undelivered or Delayed Shipments

  • If an order is delayed beyond the estimated timeframe, please contact our customer support.

  • In case of non-delivery due to incorrect address or unavailability, the package may be returned to us. Reshipping charges may apply.

8. Damaged or Missing Items

  • If you receive a damaged or missing item, notify us within 48 hours of delivery.

  • We may request photos as proof before processing a replacement or refund.

9. Amendments to the Shipping Policy

  • Brightssleds reserves the right to modify this shipping policy at any time. Updates will be posted on our website and take effect immediately.

For further assistance, please contact us

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